Since June 2000, the East Belfast Independent Advice Centre (EBIAC) has been providing free, independent and confidential advice on a wide range of issues to the east Belfast community. We provide advice and advocacy on a on a wide variety of issues, including welfare benefits, tax credits, employment, housing and debt.
We offer services from the East Belfast Network Centre which is located at 55 Templemore Avenue. In addition, we provide a number of specialist services, including a mental health outreach service and an advocacy service which includes representation at social security tribunals. Volunteers are integral to the delivery of our services and are involved at all levels of the organisation. Our highly successful volunteer programme provides accessible accredited training opportunities to local people.
Drop in advice clinics and appointments from our centre in the East Belfast Network Centre
Telephone advice
A limited home visit service is available for those who are housebound depending on resources
Volunteering opportunities for local people offering accredited training and work experience in advice work and administration
Representation at Social Security Tribunals
Mental Health Outreach Services working with Mental Health Teams in Community and Hospital settings
Specialist advice for Older people through the Wiser and Better Off project supporting older people
We hope to resume the schedules below as soon as is permitted according to Covid regulations.
If you need advice you can come to one of our drop-in advice sessions, you do not need an appointment unless it is to get a DLA, PIP or AA form filled in.
If you require assistance with a PIP form, a Disability Living Allowance Form or an Attendance Allowance Form, you will need to call us on 028 9073 5690 to make an appointment.
For telephone advice, please contact us on 028 9073 5690.
If we are unable to speak to you immediately, please leave a message and we will get back to you within a day.
We provide a drop-in FREE, confidential and independent advice in the EBIAC offices at the following times:
Advisers also attend the following free outreach advice clinics:
Tuesday (9.30am – 12.30pm) Form filling at Lagan Village Youth and Community Centre, 15 Ballarat Street off Ravenhill Road, Belfast BT6 8FW. Please ring 02890 456993 to book.
Thursday (9.30am – 12.30pm) Drop-in at Short Strand Community Centre, 26A Beechfield Street, Belfast BT5 4EQ.
Friday (9.30am – 12.30pm) Drop-in at Tullycarnet Community Support Services, Tullycarnet Primary School, Kings Road, Belfast BT5 7EH
Fill in the attached form to apply for the adviser role, or fill in the attached form to apply for the receptionist role.
For information on our Volunteering Opportunities and how to volunteer with us read our volunteer impact report or alternatively email John Bogue at john@ebiac.org or call John on 028 9073 5690.
This project is funded under the Henry Smith Charity
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Charity Registration Number: NIC101850
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